For security reasons, the number of account tests that we can perform every hour is limited. Since our reopening last Monday, many of you have been linking your Delcampe accounts.
At peak hours, our limit is reached and the procedure cannot be carried out. We understand that this situation can be quite frustrating. Unfortunately, there is not much that we can do at our end.
If you are unable to link your Delcampe account because of this limit, we kindly ask you to be patient, and to try again some time later.
Delcampe account linkage
A few of you have had issues with authorizing Snippy's to use your Delcampe account.
We identified the source of most of the problems. Most of them should be fixed already, and we will keep working on ironing out the last wrinkles. Thank you for your patience!
Our Delcampe sniper is back
After a lot of work, a lot of stress, a lot of testing (thanks again to our brave testers), a lot of fixing and tweaking... here we are again, well and kicking.
As you can guess just by the look of the website, there has been a lot of changes. Beside the fact that our Delcampe sniper is now operational again, here are the differences that our returning users should expect.
1/ The website is completely different.
The previous website was outdated. For instance, it could not be used on small screens. Moreover, recent changes on the auction websites forced us to completely change some of our processes.
For all these reasons, the new website is totally different. Functionally and visually. Changes can be a hurdle at first. Hopefully, you will learn to like the new website and it will eventually prove itself easier to use.
2/ Older Internet browsers are not compatible anymore.
You will need a fairly recent browser to interact with the new website. Internet Explorer is not supported anymore. If you are still using Internet Explorer 11, please consider switching to Edge, Firefox or Chrome. Please note that even Microsoft is gradually dropping support for IE 11.
3/ Your bidding accounts are gone from Snippy's.
The first thing you will have to do is to authorize our sniper to use your Delcampe account. The process is now different because of the new security settings on Delcampe. Further steps are required, on top of providing your Delcampe username and password.
We hope that the new layout will make this process smooth and easy. If you have any difficulty, feel free to contact us by e-mail. We will do our best to assist you.
Even though your bidding accounts are gone, your Snippy's account is still here. You can log in using your usual e-mail / password credential. Your snipe history and your snippies balance will still be there.
Today is quite a milestone for us. It is far from the end of the journey though. We have big plans for Snippy's. 2021 will be full of surprises. We hope you enjoy using our service, today, and for the years to come.